Refund policy

30-Day Satisfaction Guarantee

If you're not happy with your purchase, contact us within 30 days of receiving your item and we'll make it right.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We'll evaluate the issue and resolve it promptly.

How We Resolve Issues

Depending on the situation, we'll offer a full refund, a replacement, or store credit. You do not need to ship the item back — simply reach out to us at cjmaalouf11@gmail.com with your order number and a photo of the issue.

Non-Returnable Items

Sale items and gift cards are final sale and cannot be refunded.

Refunds

If approved, refunds are issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.

European Union — 14-Day Cooling Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.